Conflict Resolution

  • HOW TO ENJOY THE RIDE (through the holidays)

    For the last few minutes I’ve been staring out the windshield (as a passenger), down a straight and desolate stretch of highway 441, considering what to write about. It’s December 17, and if you’ve been out on the roads, you know the hustle and bustle is in full swing! This time of year it’s easy…

  • FOUR TIPS FOR DE-ESCALATING CONFLICT

    We all have conflict.  Sometimes it is internal. Sometimes it is between us and someone else. Sometimes we are a third party to conflict happening between others.  Regardless of its origin, we are human and we experience conflict. When I meet people out and about, and they learn what I do, they often tell me…

  • Wait, where’s my joy?

    I’ve been feeling quite “Eh” (as my beautiful daughter puts it) for a few days now.  “Eh” as in not horrible, but not good. “Dull” is a good way to describe it, and it’s wearing on me. There’s no specific reason. In fact, if I tally the truly important things, everything is actually really good….

  • Gone in 90 seconds: How to move through negative emotions

    Negative emotions are normal, we all experience them. There is certainly nothing wrong with them, unless of course we loose control in their grip, or they stick around too long.  When either of those happen, they become distracting, debilitating, and damaging. Think about the last time you experienced strong negative emotions. Regardless of the specific…

  • Happy Independence Day Everyone!

    This morning I’ve seen so many lovely 4th of July / Independence Day social media posts. Interestingly a big percentage of the posts share the themes of thanking our active service men and women, our veterans, and honoring those who have made the ultimate sacrifice in service to the United States of America.  I so…

  • Internal Struggles: A method for making good decisions

    Internal struggles are tough because of the push and pull between intellectual, emotional, moral, and ethical considerations.  Inside those are financial, relational, and even physical elements. They aren’t easy, that’s way we call them “struggles”, but dealing with them effectively, and sooner than later, usually saves us from unnecessary drama and negative consequences. I’m suffering with an…

  • Thoughts, Words, and Actions: Fear or Love?

    Today I’ve been thinking about the human condition. Specifically, how we relate to each other interpersonally, and the consequences of our thoughts, words, and actions. In the last week, several situations have been shared with me (personal and professional) wherein manipulative, narcissistic, mean-spirited behaviors were described. In each case, the costs – time, financial, and…

  • Got problems? Try out a new perspective.

    What if your problems were really opportunities for growth? What if, rather than being damaging sources of angst, frustration, disconnection, and fear, your “problems” were actually opportunities to expand your capacity for awesome things like wisdom, creativity, patience, and connecting? The truth is, with a new perspective all of our problems can transform into meaningful…

  • Conflict and opportunity go hand-in-hand

    Today is  Dr. Martin Luther King day.  A day we remember and honor him for his peaceful and hope-filled approach to conflict resolution.  His quote “The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy” has resonated with…

  • Tips for a terrific customer service save

    Sometimes we mess-up. It happens. Today I want to emphasize the importance of a terrific save when mistakes occur.  I’m calling it a “customer service save” because, at Pelot & Associates, our practice focuses on the workplace. However, these tips transfer beautifully to your personal life as well. One example: Last week I took my…

  • Triggered? One surprising reason why, remedy included

    We all have triggers. today i have a surprising concept for why we can be easily triggered by the behavior of others. Let’s start with what I mean by “triggered”:  Agitation, frustration, and anger are a few of the negative feelings associated with being triggered. They bubble up (or explode) when we bump into specific…