“You know it was a good mediation if everyone leaves unhappy and you ended up settling somewhere in the middle.” I’ve heard that sentiment often. In fact, I know colleagues who use it as part of their opening remarks during mediation. Sound good to you? I hope not. I completely disagree with that sentiment. As…
Have you ever gotten angry at home? Me too! Rage Builds from time to time – even in conflict resolution specialists. Although I rarely experience external conflict, I am human and I have my moments! Here’s a recent example from my world: I’ve been ready to get rid of the circa 2000, bigger than two…
Can a turtle safely co-exist with a shark? What about a fox with a teddy bear? I say “Absolutely!” If they are aware of their own go-to conflict style, have a decent understanding of those around them, and realize they have options. When it comes to conflict style, we all have dominate traits, but we…
OK, so it wasn’t really a bar. It was a nice meeting room, but it felt a lot like a bar-room-brawl. There was finger pointing, turf battling, name calling, accusation throwing, “I dare you to cross this line” taunting, yelling, and even tears. It was two executives and a workplace mediator, spending a day together…
You’ve heard the saying “you get what you give” right? Have you experienced the power of putting it into practice at work? Here’s one example of how we help clients turn around challenging workplace relationships: Recently I was coaching one of my most favorite clients – all of my clients are my favorite, of course, but this…
Did you know the use of proactive mediation in the workplace can effectively decrease the costly effects of lingering conflict, and in turn increase morale, productivity and overall organizational success? Historically, organizations have waited until workplace conflict turns into the worst-case scenario – EEO complaints and litigation – before seeking resolution through professional mediation services….
Resistance has the power to derail the best of plans, but acknowledging it with empathy and compassion might just engage the leverage you need to achieve your goals. Like most things in life, resistance has a spectrum. On one end, it shows up as avoidance or maybe a little passive aggressive. One the opposite end,…
Commit, Communicate, COLLABORATE, and Celebrate. Did you know Henry Ford spent a great deal of time bouncing ideas off his friends Thomas Edison and Harvey Firestone? Man, what would it be like to collaborate with heavy-hitters like that? Well, Mr. Ford changed our world through the power of collaboration. He said “If there is any…
Angry arguments benefit no one. In fact, they are a great big waste of time. I’m sure you agree quick conflict resolution and productive discussions win over drawn-out battles any day. Obviously it takes time to participate in an angry argument, but also consider the time you waste re-hashing it, justifying it, and “strategizing” your next move in…
With the launch of the Perspectives LLC company website comes a new blog, The Collaborative Conversation. The name of the blog stems from my passion for helping leaders acquire the skills that inspire and motivate their teams to perform at their best. Among these skills, one of the most significant is collaboration. Perspectives LLC clients…
“Why is he/she fighting me on this?”…“How come every time he/she opens his/her mouth, I get aggravated?”…”I’m right darn it! Why can’t he/she understand that?!”… I’ve heard variations of these questions posed many times over the years. Heck, I’ve been known to ask them myself. The answers to these, and every other conflict-related question, are…
Three blind men went to the circus and encountered a mysterious beast. They were fascinated by the energy coming from it, and each touched it in order to figure out what it must be. “It is like a mighty snake!” one man exclaimed. “No! It is thick and stable like a great oak!”…