Emotional Intelligence

  • Human-Centered Leadership: The Competencies That Drive Great Performance

    Which comes first, driving for results or building relationships? Feel like a trick question? It is. If you’re an executive or senior leader who knows for sure results come first, congratulations! You are in the majority. And I’m sorry to be the one to tell you – you have it backwards. According to Gallup’s 2025 State of…

  • Uncertainty Creates Chaos: A Leader’s System for Success

    Uncertainty can be scary. Whether you are in the leadership seat or a team member, navigating without clarity brings out unproductive behavior. Research from the American Psychological Association shows that uncertainty at work negatively impacts mental health, job satisfaction, and performance, while additional studies link uncertainty directly to emotional exhaustion and negative organizational outcomes. Worry, fear, short…

  • Bad Attitude? Beware of the Cost

    Have you ever had to work with a leader who has a perpetually bad attitude? I have, and it negatively impacted my perspective of the company, my stress level, and my results.  A leader’s attitude sets the tone for decisions, team dynamics, and performance.  When a bad attitude is ignored – your own or someone…

  • Extraordinary Leaders: Simple Shifts Can Deliver Big Results 

    One of the most extraordinary leaders I’ve worked for was my boss of nearly 20 years ago, Ed. He was smart, no-nonsense, with a dry, witty humor that surfaced at just the right moments. To some, he was intimidating—but as his direct report, I found him approachable and deeply thoughtful.   Ed was an extraordinarily good…

  • A Leader’s Attitude Is Everything: Is Yours Building or Breaking Your Team?

    Authored by Karen Pelot, Edited by Becca Whipple Attitude is Everything Have you ever worked with a leader who makes difficult things feel easy? What about a leader who made everything feel more difficult? Juxtapose those two. If you could choose, which would you spend time working with?  Years ago, I was working with a…

  • 5 Leadership Conflict Styles Every Leader Should Know

    Author: Karen Pelot, Edited by Becca Whipple  Why do conflict styles matter? Did you know your go-to leadership conflict style could be costing you in your working relationships and results?  As a leader, the opportunity for conflict is embedded in nearly everything you do: feedback, prioritization, boundary-setting, change management, and the list goes on. Leaders…

  • Where To Focus For Successful Change 

    As an executive coach, I’m often brought in to work with leadership teams when they need successful change. Regardless of the nexus, I’ve learned the real change needed – the one that will make the change stick – is usually tied to the organizational culture. Candidly, culture shifting is not easy, but leaning on the…

  • Why Leadership Growth and Development Must Be a Career-long Commitment  

    How Leaders Lose Their Edge — and How to Get It Back When was the last time you did something professionally that felt like a stretch? Looking back, did it help you grow? It’s an important question for leaders, especially in today’s ever-evolving landscape.   Maybe there was a time when innovation, agility, and adaptability were…

  • 3 Leadership Hats You Need to Be Wearing This Week

    Leadership Hats… More Than KPIs. Think about your favorite boss for a minute. What made that leader so effective? Chances are, it wasn’t just their strategy and ability to hit KPIs. More likely, it was how they showed up for you.   As leaders, we have the privilege of playing pivotal roles in helping to shape…

  • Grace Under Pressure

    What One Remarkable Leader Taught Me There’s something magnetic about a leader who carries remarkable grace under pressure. Who stays composed in chaos. They walk into pressure-filled rooms and create calm. They take hard questions, deliver tough news, and still show up with presence, poise, and clarity.  That’s not luck. That’s grace under pressure.  And…

  • Control the Controllable

    A Leadership Practice for Managing Stress & Driving Success Control the controllable. What does that even mean? To start, it’s the remedy to feeling like a victim and being full of frustration when “stuff” happens that is outside of your control. It’s the antidote to the emotional, mental, and even physical fatigue that’s prone to…