One Thing to Help You Sail Through The Season

One Thing to Help You Sail Through The Season

I write on Mondays. At least I intend to write on Mondays. However, it’s five-o’clock and I’m just now putting my first words to paper. I’ve been wrestling with what to write about, this Thanksgiving week. We all need to take time to feel gratitude and take note of what we are thankful for, of course. I…

FOUR TIPS FOR DE-ESCALATING CONFLICT

FOUR TIPS FOR DE-ESCALATING CONFLICT

We all have conflict.  Sometimes it is internal. Sometimes it is between us and someone else. Sometimes we are a third party to conflict happening between others.  Regardless of its origin, we are human and we experience conflict. When I meet people out and about, and they learn what I do, they often tell me…

What are you committed to achieving?

What are you committed to achieving?

Have you ever committed to action you believed was important, only to not follow through with it? Over the past couple of weeks, I’ve taken time to reflect on the goals I set for 2017. I also looked at the actions I committed to taking, in order to accomplish them. Sadly I must admit, I flat-out…

Gone in 90 seconds: How to move through negative emotions

Gone in 90 seconds: How to move through negative emotions

Negative emotions are normal, we all experience them. There is certainly nothing wrong with them, unless of course we loose control in their grip, or they stick around too long.  When either of those happen, they become distracting, debilitating, and damaging. Think about the last time you experienced strong negative emotions. Regardless of the specific…

Internal Struggles: A method for making good decisions

Internal Struggles: A method for making good decisions

Internal struggles are tough because of the push and pull between intellectual, emotional, moral, and ethical considerations.  Inside those are financial, relational, and even physical elements. They aren’t easy, that’s way we call them “struggles”, but dealing with them effectively, and sooner than later, usually saves us from unnecessary drama and negative consequences. I’m suffering with an…

LEADERSHIP? Authenticity is a must.

LEADERSHIP? Authenticity is a must.

The other day I was talking with a leader I admire about the importance of authenticity in leadership.  We were discussing a particular issue within her organization and she said “I feel like I never hear anything authentic from him. There isn’t much I can do (for him) if he doesn’t get real.” Simultaneously, I…

Conflict and opportunity go hand-in-hand

Conflict and opportunity go hand-in-hand

Today is  Dr. Martin Luther King day.  A day we remember and honor him for his peaceful and hope-filled approach to conflict resolution.  His quote “The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy” has resonated with…

THE PERFECT TIME FOR GRATITUDE

THE PERFECT TIME FOR GRATITUDE

Gratitude: A feeling of appreciation or thanks. (Source: Merriam-Webster’s Learner’s Dictionary) As we approach the Thanksgiving holiday, and kick-off the “holiday season”, I want to share one of the easiest ways to keep your peace through all the preparation, hustle and bustle, and time with friends and family:  Practice gratitude. Studies have proven the feeling…

Tips for a terrific customer service save

Tips for a terrific customer service save

Sometimes we mess-up. It happens. Today I want to emphasize the importance of a terrific save when mistakes occur.  I’m calling it a “customer service save” because, at Pelot & Associates, our practice focuses on the workplace. However, these tips transfer beautifully to your personal life as well. One example: Last week I took my…

Highly Emotional? Think Before You Speak

Highly Emotional? Think Before You Speak

Ever notice how complicated and convoluted communication gets when you are in the midst of a highly emotional “discussion”? You think you are making great points, but the other person is not picking up what you are putting down. How about all those discussions you re-play in your head over and over, but with loads…

Workplace Conflict. What Would You Do?

Workplace Conflict. What Would You Do?

Have you ever felt stuck in the middle of workplace conflict?  I don’t mean the one stirring the pot – that’s a topic for another day.  I’m talking about being in a position where two people, in conflict, are “confiding” in you.  Giving you their side of the story and justifying their positions and behaviors,…