Meet them where they are and ask the right question: How to turn resistance into collaboration.

Meet them where they are and ask the right question: How to turn resistance into collaboration.

A new client asked me a terrific question during lunch last week: “How do you win over someone who is resistant to you?” To which I replied: “I don’t know, have I started winning you over yet?” We laughed, but my responsive question was intended to be thought provoking.  You see, a short time earlier,