LEADERSHIP? Authenticity is a must.

LEADERSHIP? Authenticity is a must.

The other day I was talking with a leader I admire about the importance of authenticity in leadership.  We were discussing a particular issue within her organization and she said “I feel like I never hear anything authentic from him. There isn’t much I can do (for him) if he doesn’t get real.” Simultaneously, I…

Want more success? Stop playing the victim

Want more success? Stop playing the victim

This week I have an oh-so-critical message for you: You are not a victim. If you truly want to be more successful with (fill in blank) it is time for you to start owning your results. If you don’t like them, or would like to improve on them, you must make changes with regard to…

Tips for a terrific customer service save

Tips for a terrific customer service save

Sometimes we mess-up. It happens. Today I want to emphasize the importance of a terrific save when mistakes occur.  I’m calling it a “customer service save” because, at Pelot & Associates, our practice focuses on the workplace. However, these tips transfer beautifully to your personal life as well. One example: Last week I took my…

Organization and Productivity Go Hand-in-Hand

Organization and Productivity Go Hand-in-Hand

Believe it or not, organization and productivity really do go hand-in-hand.  I already know what some of you are thinking: There’s a methodology to my mess!” If I move it off the top of my desk, I’ll forget about it.” Or how about this one – It takes too long to calendar and set reminders….

Free Yourself From Unnecessary Stress!

Free Yourself From Unnecessary Stress!

I love it when my clients share break-through moments!  I’m talking about realizations and actions that create a shift, releasing them from some of the stress they have been hanging onto unnecessarily. This week one of my most seriously talented clients shared a great one with me! For several months this client had been suffering…

Self-Development: You’ll Be Glad You Did

Self-Development: You’ll Be Glad You Did

Recently, I had a terrific discussion with a successful, respected, high-ranking organizational leader with the Department of Interior.  We were talking about his recipe for success, and what he looks for when considering the potential of others. A passion for self development made his list of top-three characteristics, when assessing an individual’s capacity for success…

Don’t Give up! 5 Tips To Meet Your Goals

Don’t Give up! 5 Tips To Meet Your Goals

An executive, whom I greatly admired, once told me “if you aren’t meeting them by June, you will not meet your goals for the entire year.”  I took those words to heart and for the next 2 years, with great stress and feelings of inadequacy, I mentally gave up on any goals my organization was…

Shark or Turtle? What is your conflict style?

Shark or Turtle? What is your conflict style?

Can a turtle safely co-exist with a shark? What about a fox with a teddy bear? I say “Absolutely!” If they are aware of their own go-to conflict style, have a decent understanding of those around them, and realize they have options.  When it comes to conflict style, we all have dominate traits, but we…

Success Requires Communication

Success Requires Communication

Twenty years ago as a new manager in the insurance industry, I remember being told by a corporate leadership trainer “the key to being a successful manager is Communicate! Communicate! Communicate!” I also remember looking skeptically into the eyes of that trainer and thinking “Really? You are getting paid to tell me I need to…

Need Grace Under Pressure? It’s all About the Preparation.

Need Grace Under Pressure? It’s all About the Preparation.

Don’t you know someone who always seems to have it all together?  That person who can reason and stay calm when others are melting down?  The one who stays focused and productive during adversity – even leads others to a good result despite a major cog in the wheel?  Rest assured his/her grace under pressure…

Stop Hiding Your Brilliance and Succeed at Public Speaking

Stop Hiding Your Brilliance and Succeed at Public Speaking

Did you know, according to many researchers, public speaking ranks as the most terrifying thing a person can attempt to do? If you Google “top fears”, regardless of the researcher or institute, public speaking consistently makes it into the top five – usually #1 or 2. It outranks snakes, flying, confined spaces, heights, and even intimacy. Yikes!

Navigate Through Tough Days

Every now and then, a day comes along when it feels like “Murphy’s Law” is working overtime. I had to navigate through one of those days recently. It went like this: I had a Monday morning mediation in Naples, with six participants that were all traveling from out of town to a neutral site.  I…