Resolving conflict: This tip may surprise you

Resolving conflict: This tip may surprise you

Have you ever heard something that got your attention so hard it turned your head sideways and made you seriously think about it? This happens to me fairly regularly, but this particular time it was about resolving conflict and it literally changed my paradigm.  It was many years ago, during a period in my life when things were

PSYCHOLOGICAL SAFETY.  a must for high-performing teams

PSYCHOLOGICAL SAFETY. a must for high-performing teams

Do you know what high-performing teams have in common? Psychological safety. That’s right! In fact, GOOGLE recently completed a massive two-year study on team performance, wherein they concluded psychological safety is the one common denominator for high performing teams. As a professional who spends her days working with leaders and teams to reduce conflict, increase