Turning Workplace Conflict Into Golden Opportunities

Turning Workplace Conflict Into Golden Opportunities

As a workplace conflict resolution specialist, I think conflict gets a bad rap. Don’t get me wrong, lingering, ignored, and/or escalating conflict has serious consequences for any group. But when handled well, conflict is actually healthy for a team. Have you ever had a heated debate with your leadership team and come out on the

Resolving conflict: This tip may surprise you

Resolving conflict: This tip may surprise you

Have you ever heard something that got your attention so hard it turned your head sideways and made you seriously think about it? This happens to me fairly regularly, but this particular time it was about resolving conflict and it literally changed my paradigm.  It was many years ago, during a period in my life when things were